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What drives us

The Altitudes Foundation operates under the aegis of Fondation Caritas France: a choice guided by conviction.
Joining Fondation Caritas France means embracing values we deeply share—humanistic principles dedicated to fighting poverty and exclusion. The strength of the ecosystem of foundations hosted by Fondation Caritas France, combined with its flexibility in serving projects above all else, allows us to move “faster and further, together.”

Driven by a strong belief in the power of education to transform lives, we established this foundation to promote equal opportunities in education across France. Rooted in our values and committed to breaking down barriers, the foundation aims to empower young people to reach their full potential, regardless of their background. We want to remain optimistic, determined, and pragmatic.

Our educational system is at an inflection point

Decline in Academic Performance

The French education system no longer guarantees the success of all students. National and international assessments show a decline in reading, math, and science levels over the past 20 years. Every year, 90,000 young people leave school without a qualification (high school diploma or professional certification). These dropouts account for 90% of young people facing social and professional integration challenges*.

*Source: 2007 Panel Data. French Ministry of Education, excerpt from Youth Dropout: Understanding and Acting. Break Poverty Foundation, January 2023.

1/4

students is at risk of dropping out

Rising Educational Inequalities

France is one of the OECD countries with the highest level of educational inequality. Students in schools located in low-income areas are 1.7 times more likely to be at risk of dropping out compared to those in other schools. The increased use of private education by more privileged families exacerbates educational segregation and widens achievement gaps.
Source: Ecolhuma Observatory, Preventing School Dropout: Teachers' Perceptions and Practices. March 2023

x1.7

times more students are at risk of dropping out in schools located in low-income areas compared to other schools.

Deteriorating Working Conditions for Teachers

The teaching profession attracts fewer candidates, mainly due to low recognition and challenging working conditions. Additionally, teachers highlight the inadequacy and difficulty in accessing training, as well as the lack of dedicated time for professional development.
Source 2022, Scientific Survey - Mental Health in Schools, Ecolhuma Observatory

80%

of teachers, especially younger ones, report feeling burnout and a profound sense of isolation.

We must invest in our youth and the teachers who support them

We firmly believe that a more inclusive, purpose-driven, and transformative education is vital for fostering social cohesion, enhancing employability, and broadening students’ perspectives on the world and its diverse needs. We are committed to dedicating our experience and energy to this mission—quietly, but with impactful results.

The Ministry of National Education, through numerous programs and initiatives, as well as a network of associations, is already doing remarkable work to support at-risk youth. However, these efforts remain insufficient.

The Ministry of National Education, a central pillar of any educational endeavor, needs external support to overcome the challenge of ensuring academic success for the most disadvantaged students.

Our Mission at the Altitudes Foundation

We empower social entrepreneurs in education to promote equal opportunities and scale their impact. We strive to influence public policy by transforming innovative solutions into sustainable, replicable models that drive structural changes in the educational system.

We act as a “Entrepreneurial Family Impact Office,” providing strategic, technological, financial, and operational resources, as well as access to complementary networks. Our approach is built on:

Transparency and Trust

as the foundation of our relationships.

Knowledge of the non-profit’s ecosystem

through immersion and collaboration.

High Standards

for the expertise and quality we deliver.

Positive Collaboration

that fosters shared energy and mutual respect.

Ambition for Impact

through risk-taking and innovation.

Long-Term Vision

for sustained transformation over 3 to 5 years.

Our Approach

Driving Social Impact through

Human-centered design

Prioritize the Ecosystem for systemic impact.
Address Root Causes over symptoms.
Adopt Long-Term Solutions for sustainable change.
Test and Refine continuously.
Co-Design Solutions with communities, not just for them.

We partner with organizations committed to embracing human-centered design principles.

Scalability for impact

Simplify solutions for ease of replication.
Optimize operations to maximize efficiency and costs.
Leverage technology and partnerships.
Use data for informed decision-making.
Adapt to local contexts without compromising core values.

We support projects where we see potential for scaling impact together. We set objectives and key results.

Entrepreneurship mindset

Cultivate resilience to navigate through challenges.
Embrace innovative thinking to explore unconventional solutions.
Take ownership and proactively pursue opportunities.
Focus on understanding and meeting user needs.
Take risks based on information and facts.

We collaborate with social entrepreneurs with whom we can establish mutual trust and shared vision

We believe in transforming communities by embracing three core pillars: Human-Centered Design, Scalability for Impact, and an Entrepreneurship Mindset. We design with and for people, placing human needs at the heart of every solution. Our investments focus on initiatives that can be scaled for lasting change while fostering a collaborative environment with social entrepreneurs to harness the combined energy needed to drive sustainable growth and impact.

Our Story

Olivier Camino

Empowering social entrepreneurs to scale their initiatives and amplify their impact on society.

“I am deeply convinced that a more inclusive and transformative education is a key pillar for building social harmony and employability. “

As one of the founders and acting Global Chief Operating Officer of Foundever, I’ve had the privilege of helping shape the customer experience management industry for over 30 years. I co-founded Groupe Acticall in France and have since been dedicated to building high-performing teams and driving operational excellence on a global scale.

Passionate about people, education and social entrepreneurship, I set up Foundever.org, our non-profit organization, providing educational and skill-building opportunities to underserved communities worldwide.
Joining the Ashoka network ten years ago allowed me to support social entrepreneur Frédéric Bardeau, founder of Simplon.co, and advocate for greater inclusion in the digital sector.

To expand this commitment, I recently launched the Altitudes Foundation, dedicated to promoting equal educational opportunities in France. I believe that investing in education is crucial for fostering social cohesion and equipping the next generation with the skills needed to thrive in a complex world.

Living in the US for the last 8 years now, I strive to serve as a bridge between France and the US leveraging my experience to create synergies that benefit both countries. I am also honored to serve as President of the U.S Education Foundation of Skema Business School, to provide scholarships for students facing financial challenges.

1994

Co-founded Groupe Acticall

Which became one of France's largest customer relationship management companies

2015

Joined Ashoka Support Network paired with Frédéric Bardeau, founder of Simplon.co

Simplon.co is a social entreprise offering intensive digital training programs to promote digital inclusion and employability, particularly for underrepresented groups in tech

2016

Groupe Acticall acquired Sitel, the newly created Sitel Group

successfully combined the DNA of both companies: the 30+ years of experience and global footprint of Sitel with the entrepreneurial mindset and digital vision of Groupe Acticall.

2019

Sitel Group lunched My Associate Experience (MAX)

setting the tone in the CX BPO industry for an enhanced focus on the employee experience. MAX is a concrete commitment to improving the employee experience through digital and social collaborations with the people - especially the frontline agents - of the company.

2021

Sitel Group acquired Tampa-based Sykes Entreprises, Inc.

an American multinational BPO provider founded in 1977. This acquisition elevated the company's influence as a top 3 global CX leader

2023

President of the U.S Education Foundation of Skema Business School

which provides scholarships for students from underprivileged backgrounds

Launch of Foundever.org

CX for Good. Upskilling talent from distressed communities

Rebranding. Sitel Group became Foundever Group

150,000 associates in 45 countries. 46 eNPS score 2024.

2024

Launch of Foundation Altitudes in France

Dorothée Dalaine

I see education as a beacon of hope—an investment in the younger generation who will inherit the complex challenges of our time.

My interest in sociology and economics has been with me for as long as I can remember. Even as a child, I was acutely aware of the socio-economic backgrounds around me, often wondering about the luck and circumstances others faced—and how different my life might have been to come from a different background. Over time, I came to see firsthand how these socio-economic factors shape children’s futures, setting the course of their lives in ways they don’t always have control over.

This is why preventing school dropouts and promoting equal educational opportunities resonate so deeply with me. I’ve been incredibly fortunate to have had a caring environment and two remarkable teachers who changed the course of my life, inspiring me to pursue my goals. Now, it’s my turn to give back.

With 15 years of experience in entrepreneurship and intrapreneurship, I’ve developed expertise in digital transformation, experience design, program development, partnership management, and human capital. I am now fully dedicated to applying these skills—along with my creativity and energy—to advancing the mission of the Altitudes Foundation.

For me, the Altitudes Foundation is my way of focusing on improving educational experiences. I see education as a beacon of hope, an investment in the younger generation who will inherit the complex challenges of our times. And I choose to stay optimistic. Education needs a human-centered approach, and I am thrilled to put my heart and energy into this cause.

More about me and my professional journey here